Humanizing Vaccine Confidence: Communication, Culture, and Community
Includes a Live Web Event on 11/18/2025 at 10:00 AM (PST)
Description:
Date: Tuesday, November 18, 2025
Time: 1:00 - 2:00 pm ET / 10:00 - 11:00 am PT
Building trust in vaccines requires more than sharing facts. It calls for understanding the human experiences that shape decision-making. This webinar explores the psychological, cultural, and linguistic influences that contribute to hesitancy, highlighting the role of empathy and respect in effective dialogue. Practical strategies grounded in patient-centered communication will be examined alongside collaborative models that bring healthcare teams and community partners together. By connecting science with culture and care, this webinar underscores how equitable approaches can transform outreach into meaningful, lasting confidence in vaccination.
Learning Objectives:
At the end of the activity, the learner should be able to:
- Identify key psychological, cultural, linguistic and systemic factors that contribute to vaccine hesitancy;
- Apply patient-centered communication strategies to address misinformation and to build vaccine trust;
- Evaluate collaborative care models and cross-functional strategies that promote vaccine equity and strengthen community-level outreach efforts.
Target Audience:
Nurses, advanced practice providers, physicians, emergency responders, pharmacists, medical technologists, respiratory therapists, physical/occupational therapists, infection prevention specialists, data/quality specialists, and more.
Webinar Supporters:
This activity is supported by an independent medical education grant from Sanofi US.
Sepsis Alliance gratefully acknowledges the support provided for this webinar by the Sepsis Alliance Institute sponsors.
Cindy Hou, DO, MA, MBA, FACOI, FACP, FIDSA
Infection Control Officer and Medical Director of Research
Jefferson Health – New Jersey
Cindy Hou, DO, MA, MBA, CIC, CPHQ, CPPS, FACOI, FACP, FIDSA, FAPIC, is the Infection Control Officer and Medical Director of Research for Jefferson Health – New Jersey and an Infectious Diseases specialist. She has expertise in sepsis, antibiotic stewardship, infection control, patient safety, clinical quality, equity, and language access.
Dr. Hou is the Chief Medical Officer of Sepsis Alliance and a member of its Board of Directors. She earned her M.B.A. and M.A. from Boston University, a D.O. from the University of New England College of Osteopathic Medicine, and her B.S. from Yale University.
Dr. Hou is the principal investigator for an Office of Minority Health grant to reduce inequities in those with limited English proficiency. She is the co-editor of the book, “COVID-19 Viral Sepsis: Impact on Disparities, Disability, and Health Outcomes.”
Dr. Hou has a Certification in Infection Prevention and Control, is a Certified Professional in Healthcare Quality, and is a Certified Professional in Patient Safety. Dr. Hou is a Fellow of the American College of Osteopathic Internists, American College of Physicians, Infectious Diseases Society of America, and Association for Professionals in Infection Control and Epidemiology.
Accreditation Statements
Sepsis Alliance is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing medical education for physicians.
Sepsis Alliance designates this live activity for a maximum of 1.0 AMA PRA Category 1 Credit(s)™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.
Provider approved by the California Board of Registered Nursing, Provider Number CEP17068 for 1.2 contact hours.
Other healthcare professionals will receive a certificate of attendance for 1.0 contact hours.
Financial Relationship Disclosures:
Cindy Hou disclosed the following relevant financial relationships:
- Advisory board member for Abbott
- Panelist for Sanofi
All relevant financial relationships have been mitigated.
All other individuals in control of content disclosed no relevant financial relationships.
Medical Disclaimer
The information on or available through this site is intended for educational purposes only. Sepsis Alliance does not represent or guarantee that information on or available through this site is applicable to any specific patient’s care or treatment. The educational content on or available through this site does not constitute medical advice from a physician and is not to be used as a substitute for treatment or advice from a practicing physician or other healthcare professional. Sepsis Alliance recommends users consult their physician or healthcare professional regarding any questions about whether the information on or available through this site might apply to their individual treatment or care.